All content on this website, including text, graphics, logos, and images, is the property of Marmot Marketing or its content suppliers and is protected by international copyright laws. The compilation of all content on this site is the exclusive property of Marmot Marketing.
Legal Disclaimers
Limitation of Liability
Marmot Marketing will not be liable for any damages of any kind arising from the use of this site, including, but not limited to direct, indirect, incidental, punitive, and consequential damages.
Terms of Use
By accessing the website at MarmotMarketing.ca or MarmotMarketing.com, you are agreeing to be bound by these terms of service, all applicable laws and regulations, and agree that you are responsible for compliance with any applicable local laws. Please note that Marmot Marketing operates exclusively within Alberta, Canada. By using this site, you agree that any legal matters or disputes will be settled in accordance with the laws of Alberta, Canada, and all parties agree to submit to the jurisdiction of the courts located in Alberta for the resolution of all disputes.
Changes to This Disclaimer and Legal Page
Marmot Marketing may update our Disclaimers from time to time. We encourage visitors to frequently check this page for any changes. Your continued use of this site after any change in this Disclaimer will constitute your acceptance of such change.
Accessibility
Our Commitment: Marmot Marketing is deeply committed to ensuring digital accessibility for people with disabilities. We are continually improving the user experience for everyone and applying the relevant accessibility standards to achieve these goals. Our aim is to make our website as inclusive and accessible as possible, adhering to the principles of design and functionality that accommodate all users.
Accessibility Features
Our website incorporates various features designed for improved accessibility:
Contrast: Enhanced contrast options for improved readability.
ARIA: Use of ARIA landmarks to identify regions of the page for easier navigation.
Keyboard Navigation: Site navigation using keyboard controls.
Text to Speech: Support for text-to-speech technologies.
Alt Text for Images: Descriptive alt text for all images.
Continuous Improvement
We recognize the importance of continuous improvement in accessibility and are always seeking to enhance the accessibility features of our website. We regularly monitor the website to maintain accessibility but understand that some content or technologies may not yet achieve our desired levels of accessibility.
Feedback and Assistance
Your feedback is important to us. If you encounter any accessibility barriers or have suggestions on how we can make our website more accessible, please contact us at brendan@marmotmarketing.ca or vist our contact page. For assistance with accessibility features or to request any information in an accessible format, please also use the above contact details.
Disclaimer
While we strive to adhere to the accepted guidelines and standards for accessibility and usability, it may not always be possible to do so in all areas of the website. We are continually seeking out solutions that will bring all areas of the site up to the same level of overall web accessibility. Should you experience any difficulty in accessing our website, please don’t hesitate to contact us.
Blog and Comments Policy
At Marmot Marketing, we value the insights and discussions that our blog posts spark among our readers. We believe in fostering a positive, respectful community where ideas can be freely exchanged. However, to ensure our blog remains a place where everyone feels welcome, we reserve the right to remove any comments that are found to be offensive, harmful, or otherwise inappropriate.
We are committed to being reasonable in our moderation and to reflecting our customers' wishes. Our aim is not to censor differing opinions, but to prevent the spread of comments that can detract from productive conversation. This includes, but is not limited to, comments that are abusive, contain hate speech, are excessively spammy, or could potentially violate the privacy of individuals.
While we do our best to review comments promptly, Marmot Marketing cannot review all comments before they are posted. We rely on our community to help maintain the standards of our blog. If you see a comment that you believe does not adhere to our guidelines, please let us know.
Our commitment to these principles is unwavering, and we thank you for joining us in creating a welcoming and insightful online community.
Privacy Policy
At Marmot Marketing, your privacy is of utmost importance to us. This Privacy Policy outlines the types of personal information we collect, how it is used, and the steps we take to ensure your personal data is handled appropriately in compliance with the Personal Information Protection and Electronic Documents Act (PIPEDA), General Data Protection Regulation (GDPR), US laws, and other relevant privacy laws.
Third-Party Services
We utilize various third-party services to enhance your experience and improve our services. Below is how and why we use each service:
SendGrid (by Twilio): For email subscriptions, we collect your phone number, first name, last name, company name, and email address. This information is stored on SendGrid's database and is used to send you promotional offers and newsletters. You can unsubscribe at any time by clicking the unsubscribe link at the bottom of our emails or by requesting via email at brendan@marmotmarketing.ca. For information on SendGrid's privacy policies please visit their website.
Voiceflow: Our chatbot service uses Voiceflow to store conversations for the purpose of improving chatbot functionality. This information is retained on Voiceflow's servers. By using our website you agree to Voiceflow's privacy policy and any third party privacy policies Voiceflow may use. You can find more information on their website.
Matomo Analytics: We use Matomo for website analytics, including heat mapping, pages visited, time spent on our website, and even recording your session. This information is used to improve user experience only. We respect opt-out preferences set in your browser, and you can opt out of Matomo analytics within this document. For information please see Matomo's website By using our website you are agree to Matomo's privacy policies and any third party privacy policies that Matomo may use.
Opt out:
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Google Cloud Services: Our hosting provider collects and stores basic logs for web statistics, including IP addresses, for security purposes and analyzing website performance.
Square: Embedded on our website for booking appointments and processing payments. Information collected through Square is retained to adhere to tax laws and for transactional records. To find out more about Square and there policies please see their website. By using our website you are agree to Square's policies and any third party privacy policies that Square may use including but not limited to Google and Facebook.
Your information is retained only for as long as necessary to fulfill the purposes mentioned. In adherence to PIPEDA, GDPR, and other applicable laws, you have the right to request the removal of your personal information from our databases.
Your Rights
You have the right to access, correct, delete, or limit the use of your personal information. If you wish to exercise these rights, please contact us at brendan@marmotmarketing.ca.
If you believe that the processing of your personal data violates privacy laws, you have the right to lodge a complaint with a supervisory authority responsible for data protection in your country.
Opt-Out Options
We are committed to providing you with choices regarding the collection and use of your personal information. As mentioned, you can opt out of receiving marketing emails and analytics tracking. For details on how to opt out of Matomo analytics, please refer to the opt-out section in this document.
Our Services
At Marmot Marketing, we offer a range of digital marketing services designed to help your business grow. Our services are tailored to meet the needs of our clients through innovative strategies and cutting-edge technology.
Right to Deny Services
We reserve the right to deny our services to any company or individual that we deem could be harmful to our company and brand image. Our commitment to maintaining a reputable and safe business environment guides this policy.
Subscription Plans
We offer Basic and Advanced annual subscription plans to cater to different needs and budgets. These plans are structured as annual commitments and cannot be opted out of before the end of the subscription term. The full price of the services is factored into the monthly installments to make our services more accessible. Subscribers are obligated to fulfill the payment for the full term of the subscription.
Changes to Services and Pricing
Marmot Marketing reserves the right to change or discontinue any of our services and to alter the prices of our services without prior notice. However, any changes affecting current subscription plans will only be applied after the current subscription term ends, and we will provide timely notification to our subscribers to review and accept the changes for any renewal.
